Testimonials

Please find our latest testimonials below.


Would Highly Recommend


Rating:


Gas Boiler Service


This is our second year using Surab for a boiler service and would highly recommend them. We had issues throughout the year too which they sorted out for us speedily & competently.


Added: 20th February 2023

Great Company


Rating:


Gas Boiler Install


Called for a new boiler quote for my mother. Appointment made, quote given, the boiler installed all very quickly. Graham went through everything that would be done on the day with my elderly mother. All engineers are really nice. Cleared up beautifully. Used Surab for 30 years over 3 houses, and I wouldn’t go anywhere else.


Added: 3rd February 2023

Reliable & Experienced Company


Rating:


Gas Boiler Service


Good communication regarding the arrangement of, and changes to, the date of our appointment. Very prompt on the day of the appointment. Swift, clean and polite service from the operative. No complaints at all about my experience with this firm.


Added: 30th January 2023

On Time & Efficient Office Communications


Rating:


Gas Boiler Service


Their service engineer arrived on time and completed the work efficiently The Surab office communicated changes to the appointment details due to the cold weather requiring emergency attendance to other customers and as we were only an annual service we were happy to change dates.


Replacement of Control Unit & Pump


Rating:


Control Unit & Pump Replacement


“From asking Alan working next door but one, passing my details to Jenny and Alan’s thoughts when he subsequently did the initial survey which resulted in additional work was most helpful I was impressed with the appointments system operated by Jenny particularly knowing who was coming. It was a pleasure to have Daniel, James and Chris on site, they all did their work in a tidy and efficient manner and I received sound advice as to the replacement of a control unit and the pump. The only glitch due to tiredness and power flushing 20 units is boring/tiring, was the failure to replace a stay in the airing cupboard.”


Why Aren’t All Companies As Good As This?


Rating:


Gas Boiler Service (Contract)


“Daniel is cheerful, efficient, helpful and knowledgeable, and when he comes to give the boiler its annual service you know it’ll be done properly and without fuss. If there are any problems or questions at other times, Graham is there with sensible advice.”


New Bathroom & Downstairs Toilet Install


Rating:


Bathroom Renovation


“I have used Surab for all my plumbing and heating needs and recently used them to design and fit a new bathroom and downstairs toilet. Excellent service for my bathroom installation. The workmanship is second to none and the service from start to finish has been faultless from design through to completion. Alan and Jim are a great team. I highly recommend them. Thanks guys”


Bathroom Renovation Work


Rating:


Bathroom Renovation


“We recently employed Surab Ltd for a full bathroom renovation and again I would give 5 stars for the service & quality of work. The team undertook thoughtful planning and consultation around bathroom design, including providing CAD illustrations. Our requirements were listened to, and every detail was considered in order to provide both an aesthetically pleasing and high-quality finish in terms of functionality. No expense spared with top-quality product recommendations, but good value for money at the same time. A special mention to our fitter, Alan, who was a pleasure to have in the home over a period of time, was exacting with his attention to detail & quality and treated our recently refurbed home with respect; making sure that all access routes and furnishings were protected while the work was carried out in a very clean & tidy manner. Snags were dealt with promptly & professionally, too. I would highly recommend Surab Ltd’s bathroom services.

I’ve had the pleasure of Surab Ltd’s services for all my home heating & plumbing needs for over 10 years now. I am extremely pleased with their service, every time. Ranging from regular servicing & emergency call-outs to new boiler installation, new pipeworks, solutions to improve water pressure, and more. The team are responsive, knowledgeable, professional & very clean and tidy when on-site. I always know the job has been done thoroughly & properly, which gives me peace of mind in terms of safety, efficiency & value for money. Surab Ltd set an example for the industry to follow. 5 stars without question.”


Bathroom Repair


Rating:


Bathroom Repair


“Oh my goodness what absolutely fantastic service from Surab. Alan and Jim who came along to do some repair work to a bathroom the most fantastic job. They were very polite and courteous at all times and Alan is so customer focused and kept us aware of everything that was going on and that needed to be done in a polite and courteous manner. This really is customer service at its very best from Alan and for this, we are very grateful.

I would highly recommend Surab to anyone in the local area. They are very very reliable (if they say they’re going to attend your property they will turn up!) certainly Surab will be who we contact for all future plumbing/heating requirements that we may have.

Thank you everyone at Surab for all your help – we really do appreciate it.”